Arkansas Department of Education – Educator Licensure Software

“Mainstream Technologies has been supporting the Arkansas Department of Education (ADE) Research and Technology
Division on various projects since 2010. The ADE R&T Division’s unofficial mission is to find ways to leverage technology in a manner that provides a flashlight to pertinent issues, rather than using it as a hammer for punitive
corrective measures.”

Mainstream worked extensively with the Arkansas Department of Education Licensure staff to add additional functionality to their educator licensure software. The staff attempted to define as many user scenarios as possible and therefore subtle features were added based on real-world licensing activities. Below is the case study that describes the process and outcomes of the engagement.